Atlassian Essentials #2 - Empowering Teams for Success

Hinto®Group is pleased to invite you to a series of workshops to take a hands-on look at your Atlassian suite and understand how to make the most of it.

ATLASSIAN WORKSHOP - SERVICE MANAGEMENT 22/03

This workshop is led by our Atlassian Team experts Fabrizio Costantini (Atlassian Coach) and Antonio Bitonti (Atlassian Tech Lead).

What will we talk about?

• Introduction to Service Management
• BOOST method: How to choose the most suitable tool
• Jira Service Management and its extensions
• Service Monitoring and Planning
• Customer Experience
• Confluence and the knowledge base
• Performance Monitoring and KPIs
• Introduction Asset Management
• AI: what Atlassian is proposing
• Hinto's Pills / Best Practices

How will the events take place?

The events are organized in presence in Milan at our HQ.

Coffee breaks and an aperitivo offered by Hinto® will be provided.