CGT

CGT turned to Hinto®Group for a complex challenge: to transform its machinery monitoring, return and rental processes, traditionally managed on paper, into an efficient and intuitive digital system. The company needed to create an application that could digitally handle crucial aspects of the job, including machine inspection reports, both on delivery and upon return. 

The processes involved included the collection and analysis of detailed information, all in a context where different actors, such as mechanics, workshop managers and end customers, had to interact and deal with important information and data. 

The challenge was therefore not only technological, but also organisational: 

• ensure that the app was easily usable by staff with various technical skills and roles
• promote the app's integration into CGT's existing work processes in a harmonious manner.

The project with CGT began with a product discovery approach, carried out through workshops at the customer's site. This initial phase allowed to thoroughly define the contents of the checklists, the application flow and the technological architecture to be adopted.

We then proceeded with the design of wireframes and high-fidelity graphic prototypes, tested directly in the field with the mechanics. Particular attention was given to the size of icons and buttons, optimizing the interface for practical use in outdoor work environments. 

In technological terms, we chose ReactJS for the frontend development and NodeJS with NestJS for the backend, following the Component Driven Development methodology for greater efficiency and modularity. 

The final solution was a versatile platform, usable on various devices and calibrated to the specific needs of mechanics, significantly simplifying their daily work.

The application's implementation led to tangible and meaningful results for CGT. 

• The digitalisation of processes has improved day-to-day operational efficiency, eliminating the need for mechanics to store machine codes and allowing the reassignment of work among staff. This has greatly reduced training time and minimised the error rate in data and operations. 
• The automation of activities has eliminated up to four days of manual work used for data entry, optimising workspaces and contributing to a reduction in costs.
• The solution has also facilitated the rapid issuance of invoices, thanks to the integration of electronic signatures and automatic email sending. 

In summary, the project has radically transformed rental management at CGT, bringing efficiency, reliability and a more sustainable approach to the entire process.