Banca di Asti engaged Hinto®Group to innovate its Help Desk flows, improving request management and operational efficiency through a strategic approach and advanced technological solutions.
Redefinition and streamlining of office helpdesk flows
ITSM/ESM solutions
Promoting collaboration between IT and marketing teams
Alessandra Sarangelo
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Hinto
Redesigning digital processes to meet the needs of the Business and IT teams
Lavazza approached Hinto®Group with the need to reshape its digital processes. The goal was to best combine global business and IT needs in a highly complex digital environment.